You can only be charged more than £50 if the landlord can prove that the change will cost them more. From June 1, 2020, it applies regardless of the date your lease began. Hello, I am an owner who has been volunteering around the world for a few years and who has put my belongings in the hands of a rental agency. Can you tell me who is responsible for filing the lease and performance data with the utility company? Is it the responsibility of the agents to work on my behavior under total management or is it the responsibility of the tenants to send a copy of their lease with gas and electricity measurements? I have contacted a few rental agencies and I have contradictory answers. My rental agency informed me that my tenants had received a threatening letter from a legal company saying that their utilities would cease if they did not pay their bills! I was shocked to hear this when my LA told me that a few months after they moved in, they were going with my tenants on the utility payment (a bit late, right?) . . . .